You will need to contact our Member Services team on (03) 8851 4555 or via email at email@example.com. Please have the following information ready:
- A new designated parent user
- Your new organisation’s name
If you are a team member of an Enterprise membership you will need to contact our Member Services team on (03) 8851 4555 or via email at firstname.lastname@example.org to transfer to a Professional membership at a pro-rated price.
Each team member has their own account. If they were to leave your organisation their account is unlinked and they will be required to become a Professional member at a pro-rated rate to continue their membership. The replacement team member will be set up with a new account and will receive the same entitlements on the same common renewal date of 1 May.