Why can't I login with my old username and password?

If it is your first time on our new website, for security reasons you will have to reset your login and password.

Please follow these simple steps:

  1. Click on “Forgot my password” on the login page
  2. Enter your email address (this will be your default username)
  3. A confirmation email will be sent to you with a link to change your password
  4. Click on the link to change your password (minimum 6 characters)
  5. You should now be logged in. If not however, please contact our Member Services team on (03) 8851 4555 or via email at members@taxandsuperaustralia.com.au
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